1. Acceptance of Terms & Conditions
By accessing or using the Curated Connections (PTY) Ltd. platform, including our website, mobile applications, matchmaking services, and event-hosting services (collectively referred to as “the platform”), you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (“T&Cs”). If you do not agree with any part of these T&Cs, you must refrain from using our platform.
2. Registration and Accounts
2.1. You may be required to register an account to access certain features of the platform. You agree to provide accurate, current, and complete information during registration and to update such information as needed.
2.2. You are solely responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. You agree to notify Curated Connections (PTY) Ltd. immediately of any unauthorized use of your account.
2.3. Curated Connections (PTY) Ltd. reserves the right to suspend or terminate accounts that provide false, misleading, or incomplete information.
3. Services and Use of the Platform
3.1. Curated Connections (PTY) Ltd. provides an online matchmaking and event-hosting platform designed to facilitate meaningful connections through curated events and digital matchmaking services.
3.2. You agree to use the platform only for lawful purposes and in accordance with these T&Cs. You must not:
- Use the platform in any manner that is fraudulent, misleading, or deceptive.
- Violate any applicable local, national, or international laws or regulations.
- Engage in any behaviour that is harmful, threatening, abusive, defamatory, harassing, or otherwise objectionable.
4. Intellectual Property Rights
4.1. All content and materials available on the platform, including but not limited to text, graphics, logos, images, software, and event content, are the property of Curated Connections (PTY) Ltd. or its licensors and are protected by copyright, trademark, and other intellectual property laws.
4.2. You may not copy, reproduce, distribute, modify, or create derivative works of any platform content without prior written consent from Curated Connections (PTY) Ltd.
5. User Content
5.1. Users may submit or post content, including but not limited to profile descriptions, images, event feedback, and messages. By submitting content, you grant Curated Connections (PTY) Ltd. a non-exclusive, royalty-free, worldwide, irrevocable license to use, reproduce, adapt, and display such content for the purpose of operating and promoting the platform.
5.2. You represent and warrant that you have all necessary rights to grant this license and that your submitted content does not infringe on any third-party rights.
5.3. You agree not to post any content that is illegal, offensive, defamatory, obscene, or otherwise in violation of these T&Cs.
5.4. By make use of our services, you consent to content that is taken at events to be used for marketing purposes on all social platforms. If you wish to be excluded from this, it is your responsibility to notify the event host prior to the event.
6. Fees and Payments
6.1. Certain services, such as premium matchmaking features or exclusive events, may require payment. You agree to pay all applicable fees as specified on our platform.
6.2. Payments are processed through secure third-party payment gateways. Curated Connections (PTY) Ltd. is not responsible for any issues arising from payment processing failures or unauthorized transactions.
6.3. Fees are non-refundable unless otherwise stated.
6.4. Event Ticket cancellations are eligible for an 80% refund of the ticket price. However, tickets canceled within five days of the event date are non-refundable.
6.5. Membership signups are non-refundable.
7. Disclaimer of Warranties
7.1. Curated Connections (PTY) Ltd. provides the platform on an “as-is” and “as-available” basis. We make no representations or warranties, express or implied, regarding the accuracy, reliability, or availability of the platform.
7.2. We do not guarantee that matches will be successful or that any connections made through our platform will result in personal, professional, or romantic relationships.
7.3. We do not warrant that the platform will be uninterrupted or error-free, nor do we guarantee that any defects will be corrected.
8. Limitation of Liability
8.1. To the fullest extent permitted by South African law, Curated Connections (PTY) Ltd. shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the platform, including but not limited to loss of data, personal injury, or reputational harm.
8.2. This limitation applies regardless of whether the liability is based on contract, negligence, strict liability, or any other legal theory.
9. Indemnification
You agree to indemnify, defend, and hold harmless Curated Connections (PTY) Ltd., its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising from:
- Your use of the platform.
- Your violation of these T&Cs.
- Any third-party claims arising from your posted content or interactions on the platform.
10. Governing Law and Dispute Resolution
10.1. These T&Cs shall be governed by and construed in accordance with the laws of the Republic of South Africa.
10.2. Any dispute arising out of or related to these T&Cs shall be resolved through arbitration in South Africa, and you agree to submit to the jurisdiction of South African courts.
11. Termination and Suspension
11.1. Curated Connections (PTY) Ltd. reserves the right to suspend or terminate access to the platform without prior notice if we determine that you have violated these T&Cs.
11.2. Users who violate the terms may be permanently banned from the platform at our discretion.
12. Amendments to the Terms & Conditions
12.1. Curated Connections (PTY) Ltd. reserves the right to modify or revise these T&Cs at any time. The latest version will be posted on our website, and your continued use of the platform after such changes constitutes acceptance of the revised T&Cs.
13. Contact Information
If you have any questions regarding these Terms & Conditions, you may contact us: Curated Connections (PTY) Ltd.
Email: info@curatedconnections.co.za
Phone: 060 962 9958
Address: 31 Princes Road, Claremont, Cape Town
By using our platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.